Contact information

Contact Us

We're here to help.

At Modvar, customer satisfaction is important to us. Whether you have questions about your order, our clothing, shipping, returns, or anything else, we're happy to help.

Our support team is here to make your shopping experience as smooth as possible.

Customer Support

Email: Modvar.shop@gmail.com

Response Time: 24–48 business hours

We aim to respond to all customer inquiries as quickly as possible. During busy periods, response times may be slightly longer.

Order Support

To help us assist you as quickly and efficiently as possible, please include the following information when contacting us:

  • Full Name

  • Order Number

  • Email Address Used for Purchase

  • Description of the Issue

If your product arrives damaged, defective, or incorrect, please include clear photos so we can resolve the issue more efficiently.

Business Hours

Customer Support Hours:

Monday – Friday: 9:00 AM – 5:00 PM (CET/CEST)

Saturday – Sunday: Closed

We do our best to respond to messages received outside business hours on the next business day.

Frequently Asked Questions

Before contacting us, you may find the answer to your question in one of our store policies:

  • Shipping Policy: Information about shipping times, delivery, and tracking.

  • Return & Refund Policy: Details about returns, refunds, and damaged or incorrect products.

  • Privacy Policy: How we collect and protect your personal information.

  • Terms of Service: The terms and conditions for shopping with Modvar.

Get in Touch

Have a question or need assistance? We'd love to hear from you.

Email: Modvar.shop@gmail.com

Store: Modvar

Thank you for choosing Modvar. We appreciate your support and look forward to helping you!